Reviews

WORKING WITH LORI OLSON

I just finished working on a transaction with Lori, I represented the buyers and Lori represented the sellers. She was an absolute pleasure to work with! Extremely patient, understanding and willing to work with you to accomplish a common goal. Lori was always responsive and kept me in the loop whenever I had questions. She was very professional and knew her stuff. I would work with her again in a heartbeat. I highly recommend working with Lori Olson!

★★★★★
Donovan Y.

Lori Olson should be your realtor.

This was our first time selling a home, and we didn’t really know what to expect. We interviewed four agents (yes, it’s a lot, shush), and Lori blew us away from the start. Her presentation was very well polished, even though we only gave her about 24 hours notice before asking her to meet us. She even managed to gather some helpful information that none of the other’s had to set herself apart.

Lori is:
Charismatic; we loved knowing she would be the face of our home to all prospective clients.
Professional; incredibly well spoken, intelligent, and always prepared.
Backed by a wonderful team; any questions we had, she had an expert that could chime in at a moment’s notice.
Generous; just ask her about her child sponsorship endeavors, and how many lives she has impacted from each home sale.
Friendly; her infectious smile never ends and every interaction is enjoyable.
Hard working; seriously, this cannot be understated. She even showed up with pots of flowers she picked up at home depot to add a splash of color where our yard desperately needed it.

Lori and her team helped us every step of the way. A lot of gears were in motion, yet the process was never stressful. The paperwork went smoothly, we got well over our asking/ideal price, and she even negotiated free rent-back for 3 months to sweeten the deal!

What are you waiting for… have you hired her yet?!
★★★★★
Billy P.

Lori Olson is a consummate professional with a kind and generous spirit who always acts in the customers best interest. When showing homes, she takes the clients feedback and keeps their priorities in mind. Her communication is clear and effective and her follow through is exceptional.
I whole heartedly recommend Lori

★★★★★
Phyllis S.

As a first time home-seller via Trust, Lori brought experience and knowledge to the table to make the home selling process as easy as could be. Lori went above and beyond in her customer service and communication. From our first meeting, she was well prepared, had done her research on the home, and answered all my questions about what it would take, the process and what to expect to get it sold. Armed with an extensive network of professionals to market and sale your home, she is your lady. With the resources available, Lori absolutely optimized the sale of the home, I am so happy to have worked with her.

★★★★★
Le P.

Lori is the utmost professional ! She helped with selling our home. She was clear, concise and explained everything throughout the process. She met with inspectors wen we could not be there. She went over and above in every way.

★★★★★
Deanna C.

Lori has an eye for detail that impresses, and it was invaluable to us in purchasing a home. It wasn’t just about inspecting the property–although she was outstanding in that regard, she also handled the paperwork thoroughly and completely and guided us all along the way.

★★★★★
Ida V.

We had moved from the East Coast at the end of last year, and were going to open-houses in Pleasanton trying to purchase a small ranch house to live in. At one of these open-houses we met Lori, who was friendly and helpful. She guided us through the whole process, always staying positive, cheerful, and considerate. We can always count on prompt response from her when we have questions, and count on her help when we have problems. We do recommend her if anyone needs an real estate agent in the area.

★★★★★
D. Cheng

My friend was dealing with the awful situation of having to sell his father’s Alameda home, after his father’s sudden and unexpected death. I knew he would need someone who was sensitive, compassionate, and unrelenting at the same time. I recommended Lori. He thanked me so much through the entire process for connecting him to her. She took so many items off his plate, from organizing an estate sale, to managing all the inspections and contractors. In the end, they got a fabulous offer and closed the sale in record time. She is a kind, wonderful, tenacious woman and a miracle worker to boot!!!

★★★★★
Alameda Seller

Lori’s customer service was outstanding! She is honest, trustworthy and listened to what I wanted! Every detail was taken care of and now I have a new friend and realtor for life:) I will definitely use her again!

★★★★★
Z.C. Alameda Seller

With more than 25 years as a business owner in Alameda, Lori Elder Olson knows how to be of service! She could not have worked harder with a more open mind and attitude as my selling real estate agent. She helped to pack, store and clean in advance of listing the property, including doing pressure washing! She made every effort to assure the process went smoothly, with professionalism and most importantly, sincere ethics. On the day that I HAD to move, my movers failed me. Lori jumped into high gear, rented a truck and lined up plenty of muscle. She stayed until the bitter end well after dark to see that everything was taken care of. If you want an agent who is truly committed to do the very best for you, you owe it to yourself to work with her.

★★★★★
Michele M.